Facilities management is the practice of coordinating a workplace with work and people working for an organization. It is an integrated approach of operating, improving, maintaining and adapting the infrastructure of an organization so as to create the environment which will support organization’s primary objectives. In facilities management, there are different approaches regardless of the location and size of the property.
Some real estate services are outsourced. Outsourcing means contracting facility management services to external service providers. In other organizations, some services are outsourced while others are retained in house. In house option will supply facility management services in the client organization. Whatever the course, outsourcing or in house option, the most important concern is the basis for making a decision. Therefore, there is a need for strategy in evaluating the solution in facilities management.
In fact, an efficient and effective facilities management concern requires a very robust strategy in relation to the organizations plan. A strategy for facilities management is therefore very vital and should meet the following requirements.
A facilities management strategy should consider all the needs of an organization and be able to differentiate between core and non-core business activity. A facilities management strategy must also identify and create effective manageable processes so as to meet the appropriate needs of the organization. In addition, the strategy should establish an appropriate resource whether internal or external needs for providing services. Facility management strategies should also establish a short term needs budget and long term value.
Steps for developing a strategy for facilities management:
An effective strategy must be preceded by analysis. The aim of analysis is to establish a perfect understanding the organization present state of its real estate. In analysis, the following facts are assembled. One of the assembled fact is the organization needs, policies and objectives. Then there is achieving of space utilization and physical assets. A review of processes, resources, cost analysis and systems are also assembled.
Once facts and information has been assembled from the analysis stage; then a well-structured approach for interpretation can consequently be adopted. The interpretation of information from the analysis step allows for generation, evaluation and developing of innovative solutions.
The developed operational plans move into the stage of implementation. Implementation process include milestones, performance measurement, programs and risk analysis which are capable of producing a change especially in the human resource management. In this stage of strategy facilities management, the risks to effective implementation should be identified and assigning of responsibilities should be put in place to manage.
Strategy in facilities management is very useful. It is the facility management strategy that will reflect the organization objective, needs, policies and practicalities. The formal strategy must also include descriptions of the approach so as to measure how the business needs and objectives have been met.
Any facilities management service provider must therefore be very careful when choosing a strategy. The selection of the best strategy should be based on how the approach can be used to adequately satisfy the attributes which an organization would consider crucial for its success.